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Author Archives: Jefferson Rubber Works

  1. Exploring the World of Cleanroom Injection Molding in Medical Manufacturing

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    Controlled or cleanroom injection molding is a manufacturing technique done in a contaminant-free environment to ensure the purity of components. Molding equipment is placed in a specialized facility with restricted protocols to keep impurities like dust, bacteria, and other particles to a minimum. This method ensures the manufacturing of precision components with minimum contamination risk.

    In this article, we will explore the fundamentals of cleanroom injection molding in the medical field. Specifically, we will examine its advantages and applications in producing various healthcare components and devices.

    Benefits of Cleanroom Injection Molding

    The following are the primary advantages of performing injection molding in a cleanroom facility:

    Contamination-Free Production

    Regulated injection molding ensures the manufacturing of medical components with no potential for contamination, guaranteeing the reliability and safety of the end products. The carefully controlled setting reduces the likelihood of introducing impurities like particles or microbes. This mitigates the risk of compromising the functionality of medical devices or the sterility of pharmaceutical packaging.

    Precision and Quality

    The controlled conditions within the cleanroom environment enable the production of components with exact specifications. This precision is vital for devices, implants, and diagnostic equipment, where even slight variations in dimensions can impact performance, functionality, and patient safety. In addition, meticulous control over environmental factors within the cleanroom environment is crucial in achieving precise standards for medical components.

    Reliability Improvement

    Cleanroom injection molding significantly improves the reliability of medical devices by reducing the chances of defects caused by environmental contaminants. This is crucial for medical instruments and tools where consistent performance is essential for accurate diagnostics, treatment, and patient outcomes.

    Regulatory Compliance

    The medical manufacturing sector is subject to stringent regulatory standards to ensure patient safety and product efficacy. Controlled injection molding supports compliance by providing a sterile environment for manufacturing medical components. Meeting these requirements facilitates the approval and certification processes necessary to market the devices.

    Applications of Cleanroom Injection Molding in the Medical Industry

    Here are some common applications of controlled injection molding in the healthcare sector:

    • Medical devices: The controlled setting ensures that surgical instruments, diagnostic equipment, and drug delivery systems are manufactured with high precision. It also guarantees that they meet stringent quality standards for medical use.
    • Implants: Cleanroom molding is essential in producing implantable components, such as orthopedic implants and dental prostheses. This process ensures that they meet the exact dimensions for effective and successful integration and patient safety.
    • Pharmaceutical packaging: Controlled injection molding is vital in producing components for vials, syringe components, and pill dispensers. The sterile conditions prevent the introduction of contaminants, ensuring the integrity of pharmaceutical products and maintaining their efficacy.
    • Laboratory equipment: In the medical research and diagnostic field, injection molding is employed to manufacture precise components for laboratory equipment. It includes pipettes, test tubes, and other tools critical for accurate experimentation and analysis.
    • Microfluidic devices: The field of microfluidics, vital for applications like diagnostics and lab-on-a-chip systems, benefits from the precision of cleanroom injection molding. The technology allows for the production of intricate microfluidic components with high accuracy.
    • Biocompatible materials: The controlled environment ensures that the parts and components are suitable for direct contact with biological tissues or fluids. This is especially required in various medical devices and implants.

    Jefferson Rubber Works: Your Partner for Reliable Rubber Products and Services

    Jefferson Rubber Works has emerged as a leading provider of tailored rubber products and services! Our extensive experience is a testament to our expertise, garnered through years of delivering quality solutions to diverse clients. We also take pride in our comprehensive capabilities that cover a spectrum of molding techniques, including compression, transfer, and injection.

    Contact us or request a quote today!

  2. The Science Behind Cleanroom Medical Molding: Ensuring Sterility and Safety

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    Medical molding refers to the manufacturing of healthcare tools, devices, and products using specialized molding techniques. This involves shaping medical-grade materials to create items such as syringes, catheters, and other medical instruments. All methods employed in this process produce high-quality, sterile, and biocompatible tools.

    This article will delve into the science behind cleanroom medical molding an aspect of manufacturing devices with uncompromised precision and cleanliness.

    Fundamental Principles of Cleanroom Medical Molding

    Adhering to the following principles enables cleanroom medical molding facilities to produce products that meet the stringent requirements of the healthcare industry:

    Contamination Control

    Controlling contamination is a cornerstone of medical molding. The environment must be rigorously managed to ensure optimal air quality, temperature, and humidity. This reduces the presence of particles that could compromise the sterility of medical devices. Such meticulous control is essential for meeting the rigorous cleanliness standards required in the healthcare industry.

    Air Filtration

    Cleanroom facilities employ advanced air filtration systems to effectively eliminate microorganisms and particles from the air. High-efficiency particulate air (HEPA) and ultra-low penetration air (ULPA) filters are essential in achieving the necessary cleanliness levels. They are designed to trap and remove even the smallest contaminants, contributing to a controlled and sterile manufacturing environment.

    Material Selection

    Choosing suitable medical-grade materials is important in cleanroom medical molding. The selected materials must be biocompatible and comply with strict regulatory standards. Preference is given to materials with low particle generation and minimal outgassing properties to prevent contamination during molding.

    Process Validation

    Rigorous validation processes are integral to ensuring the reliability of the molding process. This involves continuous monitoring of environmental conditions, equipment performance, and product quality. These validations are also critical for meeting regulatory requirements and maintaining the exceptionally high standards expected in the production of medical devices.

    Personnel Training and Hygiene

    Cleanroom personnel undergo thorough training to adhere to strict hygiene protocols. Proper gowning, hand hygiene, and adherence to specific cleanroom behavior are crucial. These measures are implemented to minimize the risk of introducing contaminants from human sources, ensuring the integrity of the cleanroom environment.

    Quality Management System

    Implementing a robust Quality Management System (QMS) is critical for medical molding. This involves detailed documentation, material and process traceability, and adherence to Good Manufacturing Practices (GMP). These indicators are vital to developing high-quality medical products that meet regulatory standards consistently.

    Regulatory Compliance

    Regulatory compliance in medical molding is imperative, with adherence to standards like ISO 14644 and GMP guidelines being non-negotiable. These regulations set the system for maintaining a controlled and sterile environment, guaranteeing that medical devices produced meet all quality and safety standards. Failure to comply with them can result in serious consequences, including penalties and risks to patient safety.

    Risk Management

    Thorough risk assessments are conducted to identify potential challenges, and preventive measures are implemented to mitigate these risks proactively. Additionally, establishing well-defined contingency plans enables a swift response to unforeseen issues. This safeguards manufacturing processes from costly disruptions impacting product quality and cleanliness.

    Trust Jefferson Rubber Works for High-Quality Rubber Products and Services!

    With a legacy spanning four decades, Jefferson Rubber Works has risen as a premier provider of customized rubber products and services! Our extensive experience has solidified our position as a trusted industry leader. We boast diverse capabilities encompassing various molding techniques, allowing us to cater to our client’s unique and evolving needs.

    Contact us or request a quote today!

  3. Silicone Medical Molding: Paving the Way for Advanced Healthcare Solutions

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    Silicone is a synthetic polymer derived from silicon, oxygen, carbon, and hydrogen. It features unique properties that make it exceptionally suitable for various medical applications. Silicone medical molding is a method used to harness this material in medical applications. The process injects liquid silicone rubber (LSR) into molds to create intricate medical parts and products essential for patient care and various medical procedures.

    In this article, well look closer at silicone medical molding and discover how it’s paving the way for advanced healthcare solutions.

    Key Properties of Silicone Molding

    Here are the reasons why silicone molding has become the go-to choice in the medical industry:

    • Biocompatible: Silicone has a long history of safe use within the human body. Its biocompatibility ensures it doesn’t provoke harmful immune responses or toxic reactions when in contact with bodily tissues.
    • Flexible and durable: Silicone’s unique combination of flexibility and durability allows it to withstand the wear and tear associated with real-world use.
    • Chemical resistant: Silicone is highly resistant to many chemicals including common sterilization agents ensuring that medical devices and components can be sterilized repeatedly without compromising structural integrity.
    • Temperature tolerance: Silicone can withstand extreme temperatures without degrading.
    • Hypoallergenic: Silicone reduces the risk of allergies or sensitivities when it comes into contact with the skin or bodily fluids.

    The Application of Silicone Molding in Healthcare

    Silicone molding has revolutionized the design and production of medical devices and components. Here are some areas where this process is used in healthcare:


    Silicone has played a pivotal role in redefining prosthetics by providing a material that closely mimics the texture and elasticity of human skin and tissue. This innovation enhances the aesthetics and functionality of prosthetic devices.

    Patients fitted with silicone-based prosthetic limbs experience greater comfort and natural movement, improving their overall quality of life. The flexibility of silicone also allows for intricate detailing, such as fingerprints and skin texture, further enhancing the realism of these devices.


    Surgical implants ranging from cardiovascular devices to breast implants have also benefited from silicone medical molding. The biocompatibility of silicone reduces the risk of rejection or complications, making it a preferred choice for implantable medical devices.

    Silicone’s softness and pliability are also advantageous for implants, ensuring they conform to the body’s contours and provide a comfortable fit. This not only improves patient comfort but also contributes to the success of the surgical procedure.

    Wearable Technology and Monitoring

    The rise of wearable medical devices has been transformative in healthcare. These devices help individuals monitor their health in real time, providing valuable data to patients and medical professionals.

    Silicone is vital in making devices comfortable to wear for extended periods. These include smartwatches and continuous glucose monitors. Silicones hypoallergenic properties ensure that users with sensitive skin can wear these devices without irritation.

    Medical Tubing and Catheters

    Silicone is the material of choice for medical tubing and catheters due to its flexibility, biocompatibility, and resistance to kinking or collapsing. This materials properties ensure safe and efficient fluid management within the body whether it’s for intravenous catheters, drainage tubes, or respiratory tubing.

    Laboratory and Diagnostic Equipment

    Silicone components are found in various laboratory and diagnostic equipment including test tube stoppers, gaskets for centrifuges, and seals for microfluidic devices. Its resistance to extreme temperatures and chemicals is essential in maintaining the accuracy and reliability of these instruments.

    Dental Devices

    Silicone is widely used in dentistry for applications like impression materials and orthodontic devices. Dental impressions made with this material are highly accurate, capturing intricate details for creating crowns, bridges, and dental prosthetics. Additionally, silicone-based orthodontic appliances such as braces and retainers offer improved patient comfort.

    Source Quality Silicone Medical Molding Solutions From Jefferson Rubber Works

    If you’re interested in harnessing the potential of silicone medical molding for your healthcare innovations, connect with Jefferson Rubber Works today! With over 40 years of experience and a highly skilled team, we are a preferred supplier for custom. We offer a hassle-free “one-stop shop” experience — from concept and design assistance to high-quality production to take your healthcare products to the next level.

    Contact us or request a quote today to discuss your project requirements.

  4. Liquid Silicone Rubber (LSR) Molding: Innovating Medical Device Manufacturing

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    Click to ExpandLiquid-Silicone-Rubber-(LSR)-Molding-Innovating-Medical-Device-Manufacturing

    In the fast-evolving landscape of medical device manufacturing, liquid silicone rubber (LSR) molding has emerged as a versatile and transformative process. LSR is a specialized elastomer made up of silicone polymers. This liquid material is injected into molds under high pressure and heat, allowing it to take the desired shape and cure into a solid form. The result is a flexible yet durable product with exceptional biocompatibility, making it ideal for medical device manufacturing.

    In this blog post, we will take a closer look at LSR molding, highlighting its unique properties and role in the medical device manufacturing industry.

    The Unrivaled Properties of LSR

    One of the key reasons for the widespread adoption of LSR molding in medical device manufacturing is its exceptional properties. Primarily, LSR offers remarkable biocompatibility, meaning it’s well-suited for applications within the human body. This compatibility, combined with its hypoallergenic nature, reduces patients’ risk of adverse reactions.

    Moreover, LSR’s durability ensures that medical devices can withstand rigorous use, varying environmental conditions, and sterilization processes without compromising performance. This longevity is especially crucial for devices that require frequent usage or those implanted inside the body.

    Flexibility is another hallmark of LSR and is vital for devices that adapt to the body’s movements or contours. LSR-made components can flex and stretch while maintaining their structural integrity, making them suitable for applications in joints, muscles, and areas with constant movement. The softness of LSR also enhances patient comfort, reducing the risk of irritation or discomfort.

    Lastly, medical devices often require intricate designs to cater to the unique anatomical variations among patients. LSR’s ability to replicate intricate details accurately makes it a preferred choice for manufacturing complex devices.

    Applications of LSR Molding in Medical Specialties

    The scope of LSR molding in medical device manufacturing spans various specialties, including:


    LSR molding has contributed to vision correction. Contact lenses, for instance, have undergone a profound transformation with the integration of LSR. The flexibility and comfort offered by LSR-made lenses provide wearers with enhanced comfort and a more natural feel. The precision achievable through LSR molding ensures that these lenses perfectly fit the unique contours of individual eyes, improving vision correction, and enhancing patient satisfaction.


    The delicate nature of neural tissues demands materials that can seamlessly integrate with the human body. LSR serves as a game-changing solution, creating neural implants and electrodes.

    The biocompatibility of LSR ensures that these components can interact harmoniously with neural tissues, reducing the risk of adverse reactions. This compatibility enhances patient safety and contributes to the efficacy of treatments and interventions, thus marking a significant stride in neurology.


    With its intricate mechanics, the heart demands medical solutions that mimic its natural properties. LSR molding has enabled the creation of heart valve components that closely resemble biological tissues in both functions and feel.

    These components exhibit exceptional durability, suitable in a high-stress environment like the cardiovascular system. By harnessing LSR’s durability and precision, cardiology has unlocked innovative pathways for heart valve replacement that promote longevity and improved patient outcomes.


    Creating dental prosthetics requires meticulous attention to detail, ensuring a perfect fit and optimal function. LSR’s ability to replicate intricate features allows for crafting dentures, crowns, and orthodontic devices that align seamlessly with individual oral structures.


    In orthopedics, LSR helps design supportive yet flexible components for joint implants. The balance between support and flexibility is crucial for patients seeking improved mobility and comfort. LSR’s biocompatibility ensures that joint implants interact seamlessly with surrounding tissues, reducing the risk of complications.

    Navigating the Future With LSR Molding

    As the medical landscape evolves, LSR molding’s transformative potential remains a cornerstone of progress. By leveraging LSR molding, medical device manufacturers contribute to a future where patient care is elevated, and medical solutions excel in function.

    Want to learn more about how LSR molding can transform your medical device manufacturing processes? Connect with Jefferson Rubber Works Inc. and explore the potential of this game-changing technology! Contact us today or request a quote to take the first step toward innovation.

  5. Unveiling the Power of Medical Device Molding: Shaping the Future of Healthcare

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    Click to ExpandUnveiling the Power of Medical Device Molding: Shaping the Future of Healthcare

    Medical device molding is a specialized manufacturing process to create precise components for healthcare tools and equipment. It involves injecting molten materials(often Liquid Silicone Rubber)into a mold cavity to shape and form the desired part. This technique ensures consistent quality, tight tolerances, and sterile manufacturing conditions, all of which are vital for the efficacy of devices in healthcare settings.

    In this article, we will explore the potential of medical molding in revolutionizing the healthcare industry. We will focus on its role in developing and manufacturing advanced tools and equipment that address complex healthcare concerns.

    The Role of Medical Device Molding in the Healthcare Industry

    Medical device molding facilitates the progress, creation, and enhancement of critical apparatus and machinery in the healthcare industry. One of its contributions is its ability to fabricate intricate components crucial for the operational efficacy of tools. This precision ensures that items like syringes, catheters, and other surgical instruments align with the exacting safety benchmarks mandated in medical environments.

    The complex nature of this molding technique also enables the creation of miniaturized components essential in implantable devices’ functionality. These instruments, usually designed to fit with the bodys anatomy, need parts tailored to suit each patients unique physiological requirements.

    Another key contribution of medical molding is its ability to facilitate innovation in healthcare technology. With the advancement of materials science and engineering, this technique allows for the production of novel tools that address previously unmet healthcare challenges. Medical device molding is the backbone of these breakthroughs, from advanced imaging equipment to implantable sensors.

    Healthcare Innovations Leveraging Medical Device Molding

    Healthcare innovations that utilize medical molding have substantially altered the medical technology landscape, improving patient care, diagnostics, and treatment. Here are examples of groundbreaking advancements that have emerged:

    Drug Delivery Systems

    The molding technology ensures controlled and precise administration of medications by creating parts for insulin pumps, inhales, and transdermal patches. These devices enhance treatment efficacy, minimize side effects, and provide patients with convenient and reliable medication delivery.

    Implantable Medical Devices

    Cutting-edge developments like pacemakers, cochlear implants, and artificial joints benefit from parts manufactured with unparalleled accuracy. Medical molding guarantees a seamless integration of these devices into the body, leading to minimal to no discomfort and improved extended suitability. This results in enhanced quality of life and holistic wellness of patients.

    Medical Imaging

    Precisely molded components, which are integral to MRI and CT scanners, produce clearer and more detailed images. This enables healthcare professionals to accurately identify and analyze medical conditions. Additionally, the increased precision equips clinicians with a deeper understanding of anatomical structures and pathological nuance, fostering more informed clinical judgments.

    Minimally Invasive Surgical Procedures

    The ability to craft tools that seamlessly navigate the human body’s delicate structures has expanded the possibilities of surgical interventions. For example, medical molding allows the creation of precisely tailored components for surgical instruments used in procedures like laparoscopy and endoscopy. This has reduced patient trauma, promoted faster recovery, and improved surgical outcomes.

    Wearable Medical Devices and Point-of-Care Diagnostics

    The molding process has enabled the fabrication of compact components used in continuous glucose monitors, wearable ECG monitors, and portable diagnostic tools. These devices offer real-time monitoring and data collection capabilities, empowering healthcare professionals to swiftly make well-informed decisions.

    Choose Jefferson Rubber Works for High-Quality Molding Solutions

    At Jefferson Rubber Works, our approach combines industry expertise and state-of-the-art LSR molding technology. This results in tailored solutions and services that precisely meet your specific requirements while remaining cost-effective. Our team is ready to support you from component design to prototype development, production, finishing, and assembly.

    Contact us today to find out more about our services! You can also request a quote now.

  6. Liquid Silicone Moldings for the Medical Industry

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    Liquid silicone rubber (LSR) is a type of silicone elastomer liquid at room temperature and can be molded into various shapes using injection molding techniques. Its unique properties make LSR an essential material in the medical manufacturing industry. This ensures that medical devices and equipment are safe, effective, and durable.

    This article will explore the uses of LSR in medical products and the manufacturing process behind it.

    Applications of LSR in the Medical Manufacturing Industry

    Below are some examples of how LSR is used in the manufacturing industry for medical products and equipment:

    Medical Device Components

    The flexibility, durability, and biocompatibility of LSR make it the preferred choice for most medical devices. These include catheters, syringes, and medical tubes and containers. It is also frequently used to seal respiratory masks and dental impressions for dental crowns and bridge works. Lastly, it is utilized to manufacture diagnostic equipment, including ultrasound gels and probe covers.


    LSR is a popular material for implantable devices due to its high purity and resistance to heat and chemicals. It can also be molded into various shapes, allowing for the customization of implants to fit individual patient needs. Additionally, it is suitable for long-term implantation, making it ideal for artificial heart valves, breast implants, and cochlear implants.

    Surgical Instruments

    Using LSR in surgical instruments gives surgeons the tools to perform complex procedures with greater precision and accuracy. Moreover, they can easily be sterilized using various methods, ensuring they are safe and free from harmful bacteria.

    Wearable Medical Technology

    Wearable medical technology has become increasingly popular, providing patients with real-time health monitoring and data collection capabilities. Examples of this technology include glucose monitoring systems, ECG monitors, and sleep trackers. The use of LSR improves patient outcomes and provides healthcare professionals with valuable data that can be used to optimize patient treatment.

    Jefferson Rubber Works’ Certification and Capabilities

    Jefferson Rubber Works, a leading supplier of custom rubber products, is pleased to announce that we have been awarded the ISO 13485:2016 certification for our Medical Device Quality Management System (QMS). It is an internationally recognized quality standard specific to the medical device industry that ensures the quality of medical device design, development, and production.

    The certification underscores our commitment to providing high-quality rubber-molded products for the industry. In addition, our QMS focuses on delivering devices and related services that consistently meet customer and regulatory requirements. We also ensure our products are safe and meet customer needs through an audit, management review, and continuous improvement processes.

    Manufacturing LSR components can often present unforeseen challenges that require creative problem-solving. At Jefferson Rubber Works, we have the expertise to meet these challenges head-on. With the addition of our Class 8 molding and component assembly cleanroom we are expanding our capabilities and strengthening our position in the market.

    Partner With Jefferson Rubber Works for High-Quality Rubber Products and Services

    With over 40 years of experience in the industry, Jefferson Rubber Works has become a leading supplier of custom rubber products and services! Our capabilities include liquid silicone molding, rubber injection molding, transfer molding, thermoplastic rubber, and composite moldings. We also specialize in meeting customers’ unique needs in various markets, including the medical industry.

    Contact us or request a quote today to learn more about how we can help meet your custom needs!

  7. Jefferson rubber announces clean room expansion for 2022

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    Jefferson Rubber Works Inc., a custom manufacturer of rubber molded products, has announced the will be completing a Class 8 Medical molding room for 2022. “The Class 8 Clean Room will allow us to expand in the manufacturing of custom rubber products for the medical industry,” said Company President Dave Pentland. “Our class 8 clean room is ideal for our customers with high volume medical devices or other products that require an ISO-certified hygienic production environment,” Pentland stated.

    The company is currently ISO 9001-2015 certified, as is working on its ISO – 13485 Certification, also expected in later in 2022.

    The primary focus of the Clean room will be LSR and TPR injection molding with addition equipment schedule later in the year.

    “There is currently a big demand for molded medical devices and components – due to the Pandemic and new orders are coming in fast. Jefferson Rubber continues its efforts to be the leader in custom rubber molded products, providing exceptional quality and superior customer service,” Pentland said.

    About Jefferson Rubber

    Jefferson Rubber Works is a leading manufacturer of custom precision, injection molded rubber products. Jefferson Rubber’s staff brings a broad spectrum of expertise and insight to every job. The company offers complete in-plant engineering services, from prototype design to finished product. For more information call 508-791-3600 or visit the Jefferson Rubber Works website:

  8. Finding cost savings through efficiency gains

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    Modern business practices include a continuous review of all the processes and procedures employed in the business to ensure that it remains competitive and that the business model is sustainable. This forms the basis for internationally recognized standards such as the ISO 9001:2015. This standard is used by companies to ensure that their business consistently provides products and services that meet customer and regulatory requirements and follow a process of continuous improvement.

    What is cost efficiency?

    Cost efficiency is often defined as the act of saving money by making a product or performing an activity in a better way.

    What factors drive up costs?

    • Inefficient processes
    • Raw material costs
    • Over delivery of services or over-specification of products
    • Wastage
    • Poor employee performance and staffing levels
    • Incorrect or irrelevant standards
    • Energy costs

    How do you identify inefficiencies?

    A thorough analysis of processes in business relies on valid, accurate, and current data. Without these, a baseline cannot be established, and it will not possible to measure any improvement that changes to business practices or procedures will make.


    This is a thorough investigation of the current status of the business as a whole or even parts of a company such as a production line or a specific service. It involves looking at all processes procedures and costs, documenting and then analyzing them.

    GAP analysis

    A gap analysis compares actual performance or results with what was expected or desired. This calls for the identification of best practices employed by competitors or other players in a similar business, either locally or globally. Suboptimal or missing strategies, structures, capabilities, processes, methods, technologies or skills can then be identified.

    To Be

    Once the GAP analysis has been concluded, recommendations can then be made that will assist the company to meet its goals in maximizing profits and delivering quality products to the market.

    Jefferson Rubber Works is an ISO9001:2015 accredited company and has had an ISO certification for several years as part of its dedication to manufacturing quality and defect-free products. Quality management is a cornerstone of their business model with a strong commitment to the process from all staff.

    Jefferson Rubber Works subscription to ISO9001:2015 principles has provided additional benefits to the company by reducing wastage, improving productivity, while customers benefit from lower product prices and consistently high-quality products. The standard assists the company across many levels, including customer focus, improving management and processes within the company. Adherence to these standards results in a process of continual improvement in the quality of products and services while reducing wastage of resources. Learn more about our USA rubber molding supplier capabilities here.

  9. Benefits of working with a small company that interacts with customers

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    Customer service is the main reason consumers choose small businesses over their larger competitors. Their top requirements are for personalized interactions and the supplier’s extensive knowledge of customers’ needs. Today’s business conditions often require suppliers to be agile and able to respond to changes in the market at short notice. This is where small businesses come into their own and why we at Jefferson strive to always keep the customer front and center.

    Why work with a small company?

    #1 – Culture

    Smaller companies are likely to be run by management and staff who have taken the company from a start-up business to become a reputable supplier. During this process, the company will have developed a corporate culture that its employees fully understand and subscribe to. Corporate culture forms a big part of the brand that customers identify and will want to work with.

    #2 – Customer Relationships

    The customer is the reason for the business. Smaller businesses and their customer-facing staff are more sensitive to this fact than their larger competitors. Customers are more likely to be dealing with the same person regularly when dealing with a smaller company and, in the process, develop closer inter-personal relationships. The person responding to the customer call in a small business is also likely to be an owner or someone who has a deep understanding of the company, its products and be a decision-maker, This makes them able to attend to a customer’s requirements immediately.

    #3 – Flexibility

    Small companies are inherently more flexible than their larger competitors. The decision-making process is shorter and often only involves a single person. They are, therefore, able to react quickly to any change in customer requirements or any potential problem arising from an order. These businesses have also learned that their survival depends on being able to respond rapidly to changing market conditions or lapses by competitors.

    #4 – Specialization

    Smaller businesses tend to focus on niche markets where either their specialized knowledge or unique products set them apart from their competitors. By specializing, a small business can often charge a premium for their products and improve margins. Being a specialist in a specific field and delivering a quality product are essential factors in ensuring the sustainability of a small enterprise.

    #5 – Communication

    Well run smaller businesses place a significant emphasis on internal and external communications. They focus on regular communication and feedback to their clients while at the same time keeping their staff well informed of the latest developments and changes in customer requirements. They also stay abreast of the latest technology and communication aids and incorporate their customer’s needs into these systems.

    #6 – Employee Engagement

    Staff in smaller companies tend to have a closer relationship with their employer than might be the case in a larger business. Although opportunities for advancement may not be as readily available as in more prominent companies, levels of commitment to quality and meeting production targets are often very high. They are also open to cross-skilling which adds to employee satisfaction levels and ultimately to a better understanding of customer needs.

    Jefferson Rubber Works is a leading supplier of custom rubber products based in the United States of America. Their highly skilled staff and a company with more than 40 years of experience can meet every custom rubber molded injection requirement. They will give you a fuss-free “one-stop shop” experience from concept and design to the final high-quality product you need.